course directory / lean manufacturing / plan-do-check-act problem solving /
Plan-Do-Check-Act Problem Solving
PDCA provides a structured and team approach to problem solving, and equips delegates with a range of tools and techniques to enable efficient root cause analysis.
Course Content
Introduction to Problem Solving
- Developing a structured approach
- The Plan Do Check Act cycle (PDCA)
Become Aware of the Problem
- Problem Solving vs fire fighting
- Proactive vs reactive problem solving
- Prioritising improvement projects
Establish the Team, Data Collection, & Planning
- Team selection and roles
- Data Collection – what data to collect
- Developing the time plan
Define and Quantify the Problem
- Problem description analysis
- SMART Objectives
- Process flow charting
Determine and Verify Root Causes
- Cause and effect, 4M checklists
- 5 Why, tally charts, Pareto analysis
