LEAN OFFICE: Special Offer

December 11 '07
(Leamington Spa)

only £195+VAT
(normal fee £375)

Maximum 3 places
per company

4book places

OBJECTIVES

• Introduce the concepts of the Lean Office

• Identify waste elimination opportunities

• Build a continuous improvement culture

• Introduce powerful approaches to Workplace Organisation & Visual Management

• Introduce a structured approach to problem solving in the office

• Learn how to map business processes and improve flow

• Provide a practical route forward for implementing Lean in the Office

COURSE CONTENT

Introduction to the Lean Office

• The principle of Lean thinking in the office

• Identifying & eliminating waste

• Waste walking business processes

• Building a sustainable continuous improvement culture

5S Workplace Organisation & Visual Management

• How to achieve & sustain an organised workplace

• Using 5S approach in an office environment

• Visual Management techniques

• Examples of good practice

Structured Problem Solving in the Office

• Introduction to problem solving Office simulation

• Defining and understanding the problem

• Planning the project & agreeing objectives

• Measuring the current state Process mapping techniques

• Data collection Establishing baseline performance

• Analysing the facts Finding the root cause

• Developing creative solutions selecting, piloting & implementing solutions

• Holding the gains

• Case studies & examples