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Course
Introduction
Define
Phase Revisited
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Scoping complex cross-functional projects
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Use of quality function deployment to understand the
voice of the customer
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Benefits calculation & tracking
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Planning for change
Managing your
Black Belt Project
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Advanced
Data Collection Planning
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Planning data collection for Black Belt projects
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Sampling techniques revisited
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Gauge R&R using Minitab
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Checking the measurement system: Attribute Agreement
Analysis
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Assessing process control for attribute and variable
data
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Advanced
Statistics & Process Capability Revisited
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Basic
statistics and probability revisited
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Probability distributions
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The
central limit theorem
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Dealing
with non-normal data
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Planning
and communicating data analysis
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Process
capability revisited – understanding long term and short
term capabilities
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Use of Z
bench capability metric
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Use Of
Statistical Process Control In A Transactional Environment
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Control
charts for variable & attribute data
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Sub-group
size and sampling frequency
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Generating
control charts
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Practical
implementation of control charts in the workplace
Graphical
Analysis In Minitab
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Use Of
Significance Testing To Verify The Root Cause
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Introduction to hypothesis testing
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Use of
inferential statistics
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Significance testing route map
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Analysis
of variable and attribute data
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Power &
sample size
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Non-parametric techniques
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Optimising the
Process
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Regression
Analysis
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Understanding correlation
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Introduction to simple linear regression
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Application in Lean Sigma Projects
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Introduction to multiple regression
Design Of
Experiments
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Introduction to designed experiments (DOE)
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Applications of DOE techniques
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Basic
system optimisation
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Screening
techniques using DOE
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Design the
Future State
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Lean
process design approach
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Future
state value stream mapping revisited
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Flow
processing techniques
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Implementing ‘pull’ in a service environment
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Lean
layout
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Takt time,
cycle time, standard work, daily management & use of
Kanban in a transactional environment
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Use of
visual management techniques
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Barriers to
Developing Flow
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Dealing
with fluctuations in customer demand
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Dealing
with functional silos – the role of the value stream
manager
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Dealing
with non repetitive work
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Dealing
with complexity
Selling the
Lean Vision
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Control
Intro to DFSS
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Leading &
Developing Teams
Implementing
Change
Embedding
Change
Anchoring the
Change
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