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Commences January 28 '13
(Leamington Spa)

1600+VAT per delegate

inclusive of:

  • Comprehensive training manual

  • Lunches and refreshments

  • Lean Sigma Toolkit

  • Access to Lean Sigma Website

4book places



This programme integrates Lean and Six Sigma to provide a powerful improvement model that concentrates on both reducing cycle time and variability. The programme is based on a modular format which combines training inputs and practical simulation activities with an ongoing focus on project progress and reviews. The training objectives focus on enabling delegates to:

  • lead projects that deliver tangible organisational benefits

  • be familiar and confident with the key tools and techniques of Lean Sigma and understand how to use them within day-to-day activities

  • be effective team members on any Lean Sigma project team


The Smallpeice accreditation process for Lean Sigma Green Belts incorporates completing a project for formal assessment and passing a multi-choice examination.

BQF Accreditation Option: Smallpeice courses are also licensed for BQF (British Quality Foundation) accreditation, enabling candidates to achieve this external accreditation benchmark. The accreditation steps are as described above, with an additional 250 fee to cover the licensed accreditation route (Note: more details on accreditation options will be provided in Block 1).





January 28

January 29

January 30

Programme Introduction

  • Programme objectives & certification routes

  • Improvement Project Roles and responsibilities


Taking a Structured Approach to Business Improvement

  • Pre-requisites for successful projects

  • Different levels of problem solving

  • Different Introduction to the DMAIC roadmap

  • Project selection criteria

  • Application of the DMAIC toolkit in daily work


Project Identification & Scoping

  • Introduction to the Define phase

  • Initiating a project charter

  • Writing a Problem Statement

  • Using Boundary Examination to re-define the problem

  • Scoping the project: SIPOC Mapping & the Y=f(x) Cascade

  • Project work: Initial Problem Statement, SIPOC & Y=f (X) Cascade


Understanding the Voice of the Customer

  • Understanding our customers

  • Techniques for Collecting and analysing the Voice of the Customer

  • Defining Critical to Quality Characteristics

  • Project work: sources of VOC

  • Case Study: developing CTQs


Building Momentum For Change

  • Understanding the nature of change

  • Analysing enablers and barriers to change

  • Analysing and managing stakeholders

  • Understanding the role of the project sponsors

  • Writing an effective communication plan

  • Leading Process Change

  • Barriers & enablers to team effectiveness

  • Influencing for change


Managing a Project

  • Project Planning / Team Charter

  • Project Vision Statement

  • RACI / Initial Cost Benefit Analysis

  • Project Management & Reporting


Understanding the Current State

  • Introduction to Measure Phase

  • Concept of a Value Stream

  • Current State Mapping

  • Planning & running the activity


Detail Process Mapping Tools

  • Detail Process flow charting techniques

  • Taking a proactive approach to identifying weaknesses in the current process

  • Waste Walking


Identifying Potential Root Causes

  • Process Analysis

  • Use of cause and effect diagram to identify potential root causes

  • Use of failure mode effects analysis (FMEA) to identify potential opportunities for defects

  • Evaluating, reducing & managing risk





February 26

February 27

February 28

Data Collection Planning

  • Understanding Variation

  • Deciding what to measure

  • Data collection planning

  • Checking the measurement system

  • Writing operational definitions


Introduction to Basic Statistics

  • Measures of location; variation and proportion

  • Introduction to probability

  • Communicating statistics to a non technical audience

Taking a Structured Approach to the Analyse Phase

  • Introduction to the analyse phase

  • 5 Why Approach to problem solving

  • Forming and testing hypotheses

  • Writing an analysis plan


Visualising the Data

  • What shape is your data? Histograms

  • Visualising Descriptive Statistics Graphical Summary Tool

  • Understanding confidence limits


Assessing Process Control

  • What is happening over time? Time Series Plots

  • Understanding process control

  • Anatomy & use of Control charts

  • Applications of SPC Charts


Assessing Process Capability

  • Understanding process capability

  • Calculating process capability for Continuous and Attribute Data

  • Selecting appropriate capability metrics & indices

  • Dealing with non-normal data


Verifying the Root Cause

  • Link to cause and effect diagram

  • Stratifying the data use of box plots

  • Are there any relationships? - Scatter Diagrams

  • Where are the biggest opportunities? - Pareto

  • Links to project storyboard hints and tips for summarising and presenting the analysis

  • Introduction to significance testing approach





March 21

March 22

Process Analysis: Developing a Future State

  • Scoping improvement activity

  • Developing a future state map

  • Creating flow and Just-In-Time processing

  • Mistake Proofing


Developing Alternative Solutions

  • Challenges of the improve phase

  • Innovation tools

  • Generating alternative solutions


Selecting & Validating Solutions

  • Solution selection, testing & piloting

  • Check list for solution validation

  • Implementation planning


Planning for Control

  • Developing a control plan

  • Choice of control mechanisms Visual Management Systems


Visual Management Boards

  • Control Boards

  • 5S / Standard Work


Embedding Change

  • Managing the phases of resistance to change

  • Post implementation reviews

  • Managing the transfer of ownership

  • Anchoring the change


Commences January 28 '13
(Leamington Spa)

1600+VAT per delegate

inclusive of:

  • Comprehensive training manual

  • Lunches and refreshments

  • Lean Sigma Toolkit

  • Access to Lean Sigma Website

4book places


Smallpeice Enterprises Limited 2012