Lean Sigma & Six Sigma Training with Smallpeice Enterprises

LEAN SIGMA BUSINESS GREEN BELT

Commences October 5 '11 (Leamington Spa)	Ł1600+VAT per delegate inclusive of: Comprehensive training manual Lunches and refreshments Lean Sigma Toolkit Access to Lean Sigma Website	4book places

INTRODUCTION
This programme integrates Lean and Six Sigma to provide a powerful improvement model that concentrates on both reducing cycle time and variability. The programme is based on a modular format which combines training inputs and practical simulation activities with an ongoing focus on project progress and reviews. The training objectives focus on enabling delegates to: lead projects that deliver tangible organisational benefits be familiar and confident with the key tools and techniques of Lean Sigma and understand how to use them within day-to-day activities be effective team members on any Lean Sigma project team
ACCREDITATION
The Smallpeice accreditation process for Lean Sigma Green Belts incorporates completing a project for formal assessment and passing a multi-choice examination. BQF Accreditation Option: Smallpeice courses are also licensed for BQF (British Quality Foundation) accreditation, enabling candidates to achieve this external accreditation benchmark. The accreditation steps are as described above, with an additional Ł175 fee to cover the licensed accreditation route (Note: more details on accreditation options will be provided in Block 1).

BLOCK 1
DEFINE PHASE		MEASURE PHASE
October 5	October 6	October 7
Programme Introduction Programme objectives & certification routes Improvement Project Roles and responsibilities Taking a Structured Approach to Business Improvement Pre-requisites for successful projects Different levels of problem solving Different Introduction to the DMAIC roadmap Project selection criteria Application of the DMAIC toolkit in daily work Project Identification & Scoping Introduction to the Define phase Initiating a project charter Writing a Problem Statement Using Boundary Examination to re-define the problem Scoping the project: SIPOC Mapping & the Y=f(x) Cascade Project work: Initial Problem Statement, SIPOC & Y=f (X) Cascade	Understanding the Voice of the Customer Understanding our customers Techniques for Collecting and analysing the Voice of the Customer Defining Critical to Quality Characteristics Project work: sources of VOC Case Study: developing CTQs Building Momentum For Change Understanding the nature of change Analysing enablers and barriers to change Analysing and managing stakeholders Understanding the role of the project sponsors Writing an effective communication plan Leading Process Change Barriers & enablers to team effectiveness Influencing for change Managing a Project Project Planning / Team Charter Project Vision Statement RACI / Initial Cost Benefit Analysis Project Management & Reporting	Understanding the Current State Introduction to Measure Phase Concept of a Value Stream Current State Mapping Planning & running the activity Detail Process Mapping Tools Detail Process flow charting techniques Taking a proactive approach to identifying weaknesses in the current process Waste Walking Identifying Potential Root Causes Process Analysis Use of cause and effect diagram to identify potential root causes Use of failure mode effects analysis (FMEA) to identify potential opportunities for defects Evaluating, reducing & managing risk

BLOCK 2
MEASURE PHASE	ANALYSE PHASE
November 2	November 3	November 4
Data Collection Planning Understanding Variation Deciding what to measure Data collection planning Checking the measurement system Writing operational definitions Introduction to Basic Statistics Measures of location; variation and proportion Introduction to probability Communicating statistics to a non technical audience	Taking a Structured Approach to the Analyse Phase Introduction to the analyse phase 5 Why Approach to problem solving Forming and testing hypotheses Writing an analysis plan Visualising the Data What shape is your data? – Histograms Visualising Descriptive Statistics – Graphical Summary Tool Understanding confidence limits Assessing Process Control What is happening over time? – Time Series Plots Understanding process control Anatomy & use of Control charts Applications of SPC Charts	Assessing Process Capability Understanding process capability Calculating process capability for Continuous and Attribute Data Selecting appropriate capability metrics & indices Dealing with non-normal data Verifying the Root Cause Link to cause and effect diagram Stratifying the data – use of box plots Are there any relationships? - Scatter Diagrams Where are the biggest opportunities? - Pareto Links to project storyboard – hints and tips for summarising and presenting the analysis Introduction to significance testing approach

BLOCK 3
IMPROVE PHASE	CONTROL PHASE
November 30	December 1
Process Analysis: Developing a Future State Scoping improvement activity Developing a future state map Creating flow and Just-In-Time processing Mistake Proofing Developing Alternative Solutions Challenges of the improve phase Innovation tools Generating alternative solutions Selecting & Validating Solutions Solution selection, testing & piloting Check list for solution validation Implementation planning	Planning for Control Developing a control plan Choice of control mechanisms Visual Management Systems Visual Management Boards Control Boards 5S / Standard Work Embedding Change Managing the phases of resistance to change Post implementation reviews Managing the transfer of ownership Anchoring the change