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PROGRAMME PREPARATION & LEADERSHIP
BUSINESS PROGRAMMES
MANUFACTURING PROGRAMMES
DESIGN PROGRAMMES
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COURSE OVERVIEW |
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The success of any business or system improvement initiative depends on the successful management of change. This practical workshop will enable delegates to learn and apply a variety of tools for each stage in the change cycle, and operate from a clear understanding of the reactions and resistance to change - and how to deal with these with a proactive management plan. |
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COURSE CONTENT |
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Building Momentum for Change Creating a compelling vision of the future that demonstrates why the change is needed will build commitment at the vital early stages of planning:
Planning for Change Communication - or lack of it - is one of the most frequently cited issues contributing to the success for failure of change programmes. It is the vital element that wins understanding and support from those expected to implement, and then live with the change:
Maintaining Performance during Change This phase requires the active management of sponsors and stakeholders to ensure their continued commitment to the project, and fulfilment of their roles and responsibilities. Additionally, we need to focus on the employees: the people affected by the change. Change owners need to understand how to manage resistance whilst maintaining performance:
Embedding Change For change to be successful it needs to be come the new 'norm' and continue to deliver benefit after the formal introduction phase. Managers need to identify key metrics for success and positively recognise new behaviours and practices:
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