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Overview

Champion

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NEXT PUBLIC DATES

IN-COMPANY TRAINING

£4250+VAT per delegate, includes:

• All materials

• Lunches & refreshments

• Accreditation

All courses are also available as tailor-made in-company events.  Please phone 01926 336423 to discuss your requirements

PROGRAMME OVERVIEW

Many companies recognise the power of adopting an integrated Lean Sigma approach to provide a seamless business improvement methodology that works in every area - and at every level - of your business. The Lean Sigma approach enables you to reduce both process time and process variability – and to understand when to apply a ‘Just Do It’ Lean approach, or to take a more structured data analysis approach to the problem solving. The Lean tools are linked to the robust DMAIC problem-solving approach, and focus on analysing processes, customer demand, and product/process flow - producing fast and visual improvements. Six Sigma techniques are applied throughout the improvement process to provide robust data analysis, measurement and creative solutions required to reduce complex variability in product and processes.

This 14-day modular programme covers the full Lean Sigma DMAIC toolkit to develop Black Belts who are skilled in scoping and delivering quantifiable improvement projects, and can also lead and support project teams to encourage the use of foundation Lean Sigma tools on a daily basis. In addition to the technical skills development, delegates will develop the leadership and change management skills required in the Black Belt role, plus the ‘enabling’ techniques of creativity and communication. Following the DMAIC structure, the training focuses on the tools that are appropriate for business-based improvement activities, and refers to business project examples throughout.

PROGRAMME CONTENT

BLOCK 1

• The Lean Sigma integrated DMAIC approach & Black Belt roadmap

• Understanding value & waste

• Lean Sigma basics: 5S, visual & daily management, waste-walking

• Define Phase: project identification, selection & scoping

• Managing Lean Sigma projects & building the business case

• Key behaviours for enabling culture change – the role of the Black Belt

• Securing senior support – the role of the sponsor/champion

• Value Stream Mapping; defining value streams; evaluating the current state map

• Gathering the voice of the customer  & identifying critical to quality characteristics

BLOCK 2

• The Lean Sigma integrated DMAIC approach & Black Belt roadmap

• Measure phase objectives & key steps: process mapping & analysis techniques

• Evaluating, reducing & managing risk

• Planning data collection & exploring sources of process variation (common/special causes)

• Analyse phase: using statistics & graphical analysis tools for process improvement

• Process capability & root cause analysis

• Forming a hypothesis from graphical analysis

• Leading change: Myers Briggs analysis (using personality type for effective influencing)

• Developing a high performing team & facilitation skills

BLOCK 3

• Improve phase objectives: Lean Process Design

• Tools for improving process flow: future state mapping

• Introduction to flow processing, & problems caused by push systems & batch processing

• Creative solution generation & piloting

• Control plan development & implementation (project auditing & ongoing control)

• Embedding improvements: standardisation, training, visual  & daily management

• Embedding change: creating short term wins

• Recognising & managing resistance (coaching for stakeholders)

• Communicating progress & making change stick