Six Sigma Training with Smallpeice Enterprises

Six Sigma Homepage Smallpeice Homepage MANUFACTURING Overview Yellow Belt Green Belt Black Belt Upgrade Black Belt Master Black Belt in-company only: Champion Project Selection BUSINESS Overview Green Belt Black Belt Upgrade in-company only: Black Belt LEAN SIGMA™ Overview Green Belt DESIGN FOR SIX SIGMA Overview in-company only: Modular Programme LEAN CONVERSION Lean Conversion SOFTWARE COURSES Introduction to Minitab	BUSINESS SIX SIGMA: OVERVIEW
	COURSE PROGRAMME (1 Day)
	Business and transactional processes can often be a major constraint on overall product/service improvements. This course will align the Six Sigma toolkit to the crucial organisational issues associated with the world of finance, sales & marketing, HR, IT systems, call centres, supply chain/logistics and the more manually intensive business processes that exist in all companies.
	OBJECTIVES
	Provide an overview of Six Sigma in Business Understand the language Gain appreciation of the methodology Recognise the business benefits Differentiate roles & responsibilities Identify deployment issues
	COURSE CONTENT
	Introduction Course Objectives Use of Project Examples What is Six Sigma How has it developed How can it benefit a Business What is a Process Work is done via Processes Y=f(x) Business Processes have inputs and outputs How Good is the Process What is six Sigma Performance? Six Sigma and “Lean” How does Six Sigma fit with “Lean” Questions to be Addressed Complimentary Approach What is “Sigma” Process Setting/Process Spread Standard Deviation How to Calculate Sigma Values What’s the Methodology? Define VOC Process Mapping Identify Variables (x’s) Project Charter Project Example - Define Measure Establish Metrics Data Collection Plan Measurement System evaluation Process Capability Project Example - Measure Analyse FMEA Cause and Effect Matrix Graphical Analysis Use of Minitab with Project Example Hypothesis Testing for Vital Few Project Example - Analyse Improve DOE concept Process redesign Pilot Verify Project Example - Improve Control Control Plan Control Charts Leverage Opportunity Project Example - Control Developing a Six Sigma Deployment Strategy Fit to Business Strategy Implementation Tool Leadership Engagement Setting Expectations Resource Needs Training Roles and Responsibilities Senior Management Deployment Champion Process Owner Black Belt/Master Black Belt Green Belt Team Team Members Financial Analyst Six Sigma Projects What is and is not a Project Project Selection Teams Project Management People Issues Organisational Positioning Selection of candidate “Belts” Reward and Recognition Wrap-up Questions What Next? Reflections